Problems Faceing Susu Collectors in the Bantama Sub-Metro

Section ONE Introduction Background to the examination Personal sparing might be willful; it can likewise be legally binding through protection strategies by insurance agencies and furthermore contributory if through the customary government disability framework or â€Å"susuâ€Å". â€Å"Susu† is a customary type of sparing where an individual spares a fixed sum for every day with a â€Å"susu† authority for a predefined period, state one month. Toward the month's end, the Individual gathers their complete investment funds less one day’s portion, which the â€Å"susu† authority deducts as commission. The higher the umber of customers of a â€Å"susu† authority, the higher the degree of that gatherers commission toward the finish of each schedule month. â€Å"Susu† is the well known name given to the turning investment funds club in Ghana. It is supposed to be of Yoruba starting point, which is a corruption of â€Å"esusu†. The term is accepted to have been brought into Ghana by transient Ibo merchants before autonomy in 1957, when formal banking had not made up for lost time well with individuals particularly the indigenous ignorant people who were fundamentally brokers. With the Alien’s Compliance Order in 1969 coming into power, these outsiders left this inheritance. At that point came a lot of Ghanaians going into the business therefore. A couple of corrupt people likewise sneaked in and some really shot away with their customers sparing. (Aryeetey and Gockel, 1991) in light of the expanded instances of false acts of some â€Å"susu† authorities in the late 1980’s, Ghana Co-employable â€Å"Susu† Collectors Association was framed in 1990 trying to direct and regulate the exercises of the â€Å"susu† gatherers. This affiliation fills in as the mouthpiece for all â€Å"susu† co-agents in Ghana. The operator gathers burdens for the benefit of the chief of inward evenue administrations and outer credit offices for its territorial or region social orders. (Aryeetey, 2000) and Ardner (1964) reverberation a casual affirmation that â€Å"susu† was an antiquated establishment preceding the presentation of the British money. â€Å"Susu† was drilled by Nigerian brokers in Makola number (two) advertise in Acc ra. Aside from the term â€Å"susu†, the pivoting sparing club is known by different names in various pieces of Ghana. The Ewe’s for the most part allude to the clubs as â€Å"edzodzo† or â€Å"eso dzodzo†. Whist among the Kotokole’s in the northern piece of the Volta district, it is known as â€Å"edeso† (I. P. C, 1988). In certain quarters in Laura town the club is known as â€Å"lekseque†. Articulation of the difficult People have understood the significance of â€Å"susu† conspire yet â€Å"susu† authorities faces a great deal of issues assembling supporters of take an interest in the plan. A great deal of donors have lost intrigue or pull out of the plan in light of the awful discernment about â€Å"susu† gatherers. Gatherers end up needing as some of the time the gathering where they join breakdown because of theft by the gathering chiefs. A few benefactors likewise wind up gathering a lot of the cash contributed and decline to contribute once more. Banks that are engaged with the sparing plan additionally faces documentation issues with their customers. Lamentably the enormous measure of exploration on casual reserve funds has not researched the issues confronting the â€Å"susu† gatherers. In quest for this exploration, in any case, an endeavor has been made to locate the predecessor realities that leave the â€Å"indigenous reserve funds scheme† unequipped for satisfying hope similar to assembly, organization and the executives of assets are concerned. Reason for the investigation General Objective: The broadly useful of this examination was to find the issues confronting â€Å"susu† authorities. The particular destinations of the investigation are; Specific Objectives: 1. To look at some quiet focuses in the organization and the board of â€Å"susu† plans. 2. To recognize how â€Å"susu† sparing plan is sorted out and worked by people and other money related foundations. 3. To discover why individuals take part in â€Å"susu† plans. Examination addresses The scientist suggested the accompanying conversation starters to the respondent. 1. What issues exist in the organization of â€Å"susu† plot? 2. What measures do gatherers receive to guarantee the security of the commitments? 3. Who are those associated with the â€Å"susu† assortment? . What issues do authorities face with their customers? 5. How does the plan work? 6. For what reason do individuals take part in â€Å"susu†? Importance of the investigation. This investigation might be helpful to â€Å"susu† gatherers, money related establishments that participate in the pla n, Ghana Co-usable â€Å"Susu† Collectors Association (G. C. S. C. A), â€Å"susu† givers and the overall population. The administration of â€Å"susu† plans will have the option to take care of the issues confronting their gatherers just as the executives and organization issues. This might be conceivable subsequent to knowing the issues that exist in the activity of the plan. The examination gives input to the Ghana Co-employable â€Å"Susu† Collectors Association (G. C. S. C. A) concerning what really goes on with the activity of the plan. The examination will add to the general comprehension of â€Å"susu† activities to the upside of the â€Å"susu† supporter and the overall population. Limitaions to the examination The investigation was not clearly without weaknesses. The specialist was confronted with certain issues. Books composed on the susu conspire were a little wellspring of data. The strategy for examining utilized by the scientist was not the fitting method but rather was the least expensive. Different issues were the refusal of certain individuals to concede meet on the theme and the surveys. Notwithstanding, with all the issues, it is the expectation and wish of the scientist that all data accumulated are substantial and gainful to the invested individuals particularly individuals of Bantama sub metro. Delimitation of the examination In other to get dependable records and data, the exploration was focused on â€Å"susu† gatherers. The specialist reached garden city investment funds and advances Bantama branch and â€Å"Gye nyame susu† focus at Suntreso south and their individuals, gatherers in their workplaces and homes. The ends and age in this manner were not relevant to all â€Å"susu† plans. Association The examination comprises of five parts. Section one of this examination manages the presentation. It covers the foundation to the investigation and sets out the announcement of the issue, motivation behind the examination, the exploration questions, the hugeness of the examination, the constraints of the investigation, delimitation of the investigation, the association, and meaning of terms. Section two covers the survey of huge or related writing to the investigation audit. Part three additionally talk about the philosophy and the strategy for the exploration. It takes a gander at the different instruments utilized in gathering the information of the examination. Part four arrangements with the introduction of information investigation of data accumulated from the overview and understanding of results. Part five likewise manages the rundown of discoveries, end and suggestions. Meaning of Term SUSU: A change of ‘,esusu,’ a yuroba word given to the pivoting reserve funds club in Ghana. Section TWO Literature audit Introduction Informal monetary investment funds have been a significant piece of nearby budgetary asset preparation in Ghana and different nations since the presentation of cash as mechanism of xchange. Through these investment funds most dealer and tenants can raise capital for their business and other business exercises. This includes component of credit association and the protection plot. In Ghana, the conventional social orders are called by the name â€Å"susu† social orders and â€Å"susu† clubs. A great deal of creators, scientists and researchers have tended to the issue of â€Å"susu†. Issues Howard et, al (2000) battled that â€Å"susu† authorities are unused in having a summit association to speak to them. In the North, 800 and fifty (850) are enlisted ith this; however it is assessed that a further one hundred and fifty (150) unregistered individuals work in the North. They maintain the business from stand situated in the commercial center and go about as portable investors stores, frequently of low yet standard worth, are normally taken on regular schedule through the span of the month. Ghana-vision 2020 Program Of Action for the principal medium-term advancement plan (June 1998-2000) expressed that however willful casual reserve funds gatherings (â€Å"susu†) give the majority of the working capital of little and medium scale ventures, these â€Å"susu† bunches nd other non-banking monetary organizations are at present not outfitted towards long haul speculation financing. This has been a significant issue with â€Å"susu’ bunches in Ghana. Anyway there is solid opportunities for â€Å"susu† to frame the reason for the foundation of shared assets and co-employable investment funds plot. As per the report of Financial Accountability and the executives (August 2004), it is unavoidable that the improvement of credit associations doesn't adjust to a solitary widespread outline. With regards to overall development, three significant contrasts in the advancement of specific credit association ventures. Credit association developments in explicit areas will possibly move from birth, through immaturity to full improvement as an outcome of the development in resources and an immediate bearing on responsibility. Again to the degree that homogeneity doesn't relate, noteworthy changeability in responsibility between credit associations may exist. Wellbeing of commitments According to Aryeetey (2000) most ‘informal reserve funds mobilizersâ�

Essay On The Salem Witch Trials Example For Students

Article On The Salem Witch Trials The Salem Witchcraft preliminaries in Massachusetts during 1692 brought about nineteen guiltless people being hanged, one man squeezed to death, and in the passings of in excess of seventeen who kicked the bucket in prison. Everything started toward the finish of 1691 when a couple of young ladies in the town started to explore different avenues regarding enchantment by social affair around a gem ball to attempt to discover the response to questions, for example, what exchange their sweet harts ought to be of . This conjuring occurred in the Parris family unit where a lady named Tituba, an Indian slave, headed the ceremonies. Not long after they had started to rehearse these ceremonies, young ladies who had been included, including the Master Parris little girl and niece, got debilitated. They had consistent fits, jerked, cried, made odd clamors, and crouched in corners. The family brought in specialists, and they were treated for some diseases. Nothing made a difference. Numerous we eks after the fact in the wake of coming up short on explanations behind their abnormal conduct, the entirety of their indications appeared to prompt one conviction, The malicious hand has arrived. They were controlled by the Devil. From the start the groups of the youngsters couldn't discover anybody to blame for being the witch answerable for having the kids. At that point, late in February of 1692, Parris neighbor, Mary Sibley suggested that Parris slaves, Tituba and John Indian, should work a spell to attempt to discover the guilty parties. Significantly in the wake of attempting this arrangement the young ladies condition exacerbated, and the individuals capable despite everything had not been found. The young ladies started to see foggy shadows and accepted that these shadows were of the individuals who had done this to them. After an ever increasing number of youngsters became casualties of this, the chasing for the witches who were at fault for the young ladies infection sta rted to get progressively genuine. Before the finish of February 1692, not one, yet three witches had been named. These ladies were Sarah Good, Sarah Osborne, and Tituba, all inhabitants of Salem Village. Tituba, similar to Good, was poor. She filled in as a worker in the Parris home and was a Carib Indian conceived in Barbados in the West Indies. Reverend Parris brought Tituba to New England when he was as yet a vendor, and after this she wedded John Indian who additionally filled in as slave for Reverend Parris. Tituba was the individual requested to help with the young ladies ailments by making a witchs cake to discover their offender and after this didn't work, she was captured four days after the fact for being a witch herself. Every one of these three ladies was inspected by nearby Salem authorities before they were sent off to anticipate preliminary in a Boston prison. The young ladies, who these witches had evidently delivered infection upon, were likewise present during these preliminaries to show the court how much torment the three ladies had caused. During the preliminary Sarah Good continued demanding that she was not blameworthy yet rather that she had been wrongly charged. When inquired as to why she harms the blameless youngsters she reacted, I don't hurt them. I disdain it.Then, she endeavored to move all fault onto Sarah Osborne who thusly reacted with incredulity. She said that she was more similar to be beguiled than she was a witch. While Good and Osborne were attempting to safeguard themselves, Tituba admitted, in all likelihood in dread of her Master, Reverend Parris. When approached who was to be faulted for all the had young ladies she reacted, The fiend for nothing I know.Tituba enlight ened the entire court concerning her agreement with the Devil and the sort of brilliant things he gave her as a byproduct of her administration and unwaveringness to him. At that point, after she was finished revealing to her story, when the justice asked her who she had seen doing the black magic, Tituba says, Goody Osborn and Sarah Good and I don't have a clue who the other were. Sarah Good and Osborn would have me harmed the kids yet I would not . . . So as indicated by Tituba there were still witches out there entrancing honest kids. .ua189b1a2b78b31d550da31881d6c729a , .ua189b1a2b78b31d550da31881d6c729a .postImageUrl , .ua189b1a2b78b31d550da31881d6c729a .focused content region { min-stature: 80px; position: relative; } .ua189b1a2b78b31d550da31881d6c729a , .ua189b1a2b78b31d550da31881d6c729a:hover , .ua189b1a2b78b31d550da31881d6c729a:visited , .ua189b1a2b78b31d550da31881d6c729a:active { border:0!important; } .ua189b1a2b78b31d550da31881d6c729a .clearfix:after { content: ; show: table; clear: both; } .ua189b1a2b78b31d550da31881d6c729a { show: square; change: foundation shading 250ms; webkit-progress: foundation shading 250ms; width: 100%; mistiness: 1; progress: murkiness 250ms; webkit-change: darkness 250ms; foundation shading: #95A5A6; } .ua189b1a2b78b31d550da31881d6c729a:active , .ua189b1a2b78b31d550da31881d6c729a:hover { obscurity: 1; change: haziness 250ms; webkit-progress: haziness 250ms; foundation shading: #2C3E50; } .ua189b1a2b78b31d550da31881d6c729a .focused content territory { width: 100%; position: relat ive; } .ua189b1a2b78b31d550da31881d6c729a .ctaText { fringe base: 0 strong #fff; shading: #2980B9; text dimension: 16px; textual style weight: striking; edge: 0; cushioning: 0; content embellishment: underline; } .ua189b1a2b78b31d550da31881d6c729a .postTitle { shading: #FFFFFF; text dimension: 16px; textual style weight: 600; edge: 0; cushioning: 0; width: 100%; } .ua189b1a2b78b31d550da31881d6c729a .ctaButton { foundation shading: #7F8C8D!important; shading: #2980B9; outskirt: none; fringe span: 3px; box-shadow: none; text dimension: 14px; textual style weight: intense; line-tallness: 26px; moz-outskirt range: 3px; content adjust: focus; content enrichment: none; content shadow: none; width: 80px; min-tallness: 80px; foundation: url(https://artscolumbia.org/wp-content/modules/intelly-related-posts/resources/pictures/basic arrow.png)no-rehash; position: outright; right: 0; top: 0; } .ua189b1a2b78b31d550da31881d6c729a:hover .ctaButton { foundation shading: #34495E!important; } .ua189b 1a2b78b31d550da31881d6c729a .focused content { show: table; stature: 80px; cushioning left: 18px; top: 0; } .ua189b1a2b78b31d550da31881d6c729a-content { show: table-cell; edge: 0; cushioning: 0; cushioning right: 108px; position: relative; vertical-adjust: center; width: 100%; } .ua189b1a2b78b31d550da31881d6c729a:after { content: ; show: square; clear: both; } READ: hopefulness in the candide EssayAfter Titubas admission, the whole network of Salem expanded their endeavors to discover the witches who were carrying such awful occasions to their town. The

If You Havent Read Any Samantha Irby Books, IDK What Youre Doing With Your Life.

If You Havent Read Any Samantha Irby Books, IDK What Youre Doing With Your Life. Man, if you dont know about Samantha Irby and Samantha Irby books yet, I am SO pumped that I get to be the one who introduces you. Her blog, Bitches Gotta Eat,  is full of Samatha Irby essays that talk about, well, exactly what it says: books/snacks/softcore/despair, although its previous subtitle was, tacos. hot dudes. diarrhea. jams… which is, oddly, equally apt. The blog is what I knew Sam Irby from first, and to be honest, its still my favorite thing to read aloud with my friends while drinking boxed wine and letting our nails dry. I will never forget the first time my friend snapped her head around as she was walking out of my house and almost yelled, Wait. Do you not know BitchesGottaEat? (She canceled her plans and insisted that I sit tf down and listen.) And I will never forget those OG posts because of their truth bombs, like, for example, from 2009: if youve talked to me on the telephone for any amount of time in the last ten years, chances are  at least  one of those phone calls took place while i was having brown pee. sorry to break it to you here. but totally awesome that you couldnt tell, right?! if you are in my place and i have to poo, i might leave the door open and talk to you if i can tell its not going to be a messy one. Although she still posts regularly on her blog, even though shes so cool she probably doesnt even need to…except for that we love her so much that it would break our cold dead hearts which are already black and dead if she quit…Samantha Irby essays are ALSO available on Shondaland.  These, though, take the form of an advice column, answering important life questions like  Whats the Best Way to Eat a Cupcake in Public?  In case you were wonderingâ€"and you know that you wereâ€"heres her answer: Cupcakes are  literally  the devil’s food. They are one of the least graceful foods to force someone to eat in front of a crowd of judgmental spectators, who of course are already keenly watching your every move since your stained T-shirt isn’t fancy enough for the event and at least three of them caught you shivering while trying to roll a joint outside in the cold; multiply the horror by a factor of 10 if you are expected to eat the damn thing while standing up. And balancing a cocktail in your other hand. While trying to make adult conversation. Dont worry, she also answers the question Should I Bring a Plus-One? The answer is Probably Yes. Samantha Irby essays have also appeared in magazines like Elle  (How to Get Over Your Ex), but my personal favorite, the most hard-hitting of her themes that will still make you laugh, but in a sad, French kind of way, where you say I see what you did there rather than actually laugh aloud like we do at the tone of her other essays, was in  Cosmopolitan:  Black Girls Dont Get to Be Depressed. If youre less interested in humor, but not totally disinterested in humorâ€"just MORE interested in heavy truths that will sit on your chest and dangle loogies in your face while you try to make sense of lifeâ€"try that last one first. Or better yet, try this essay: My Mother, My Daughter, on  The Rumpus.   Samantha Irby books that you can hold between your greasy paws are these: Meaty: Essays This is the first of Samantha Irbys books, but theres a new edition of it out that includes her favorite recipes and other new freebies, too! The pieces also focus on chin hairs, depression, bad sex, failed relationships, masturbation, taco feasts, (and) inflammatory bowel disease. If that wasnt enough of a reward for existing, FX picked up the book to be adapted into a TV show. It will be written by Samantha Irby, Abbi Jacobson, and Jessi Klein. Go on and freak out. Dont worry, Ill wait. Samantha Irby and Abbi Jacobson just being best friends, nbd (faints) Its real. I saw it on Samantha Irbys Instagram! And that  Meaty  show is supposed to air…later. I cant find a release date. FX wont  respond to my impatient, demanding tweets. If you know, let me know, please. Give a girl a reason to live. We Are Never Meeting in Real Life: Essays This collection isnt only essays about online dating…but those are some of my favorites. Actually, my number one favorite from this collection is, My Bachelorette Application. I love it so much that I taught it to my English composition class. If you thought it might be Samantha Irbys application to be The Bachelorette on reality TV, YOU THOUGHT RIGHT. Its a satire, of course, but its also a really insightful commentary on the show itself. Heres one of my favorite excerpts: Why would you want to find your spouse on our TV show? Have you been to the club lately?! Shits fucking dire, man. Also, I need someone to watch Shark Tank with, and I feel like thats a spousal kind of expectation. Cant just ask your casual booty call to commit to spending Friday nights indoors arguing over the valuation of some at-home moms jelly and jam business. And Im too poor to run multiple background checks. See? Satire. Barely. The club  is  dire. And we all  do  wanna watch Shark Tank with someone who is not expecting reimbursement in the form of sexual favors, necessarily. If you havent already opened one thousand Google tabs and pushed add to cart three consecutive times on Samantha Irby books, I really dont know what you are doing with your life. Do it, because youll laugh, youll cry, youll laugh at yourself crying, and then I will have done my good deed for the day by putting you on to her work. What did I miss? What are some of your favorite Samantha Irby books and essays? Sign up for True Story to receive nonfiction news, new releases, and must-read forthcoming titles. Thank you for signing up! Keep an eye on your inbox.

Socialization - Gender Messages in the Mass Media Essay

Socialization - Gender Messages in the Mass Media How Images on Television/Movies reinforce society’s expectations of gender. The most powerful form of mass media that we enjoy in America is the television. What we see on our T.V.’s can have very deep and profound effects on our beliefs, our life-styles and our needs and behaviors. On most of T.V. women are portrayed as flawless, beautiful, hair of silk, skin like peaches and cream and God forbid if they can pinch an inch, whereas men are portrayed as hunks that are muscular, have beyond good looks and are rich, powerful and successful. There is of course gender based bias in the shows and commercials played on T.V. The fact that most are targeted towards the female†¦show more content†¦They play up the beauty products, the seductive clothing and the exercise equipment that makes many women frustrated with their own looks and this type of media leaves them wanting to crawl out of their own skin and into the perfect skin that they feel they need to be worthwhile and approachable. Men are not judged as harshly as women, the men in the media can get away with carrying a few extra pounds and if his hair is out of place, well that just makes him better looking. The culturally conditioned pressure of looking beautiful at all times does not apply to men but a woman’s body on the other hand must always be attractive if not drop-dead gorgeous because this is what the media has made us believe that most men want. Movies can be a very negative or positive influence on a young person’s behavior and outloo k on life. 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Essay about Gay Couples Should Have the Same Rights as...

Gay Couples Should Have the Same Rights as Married Couples One of the leading political debates in our country today is the legalization of same-sex marriages. The very image of marriage is evolving on an on-going basis due to society and the major changes between society defined unions. The definition of marriage, as defined by Webster’s Dictionary, states â€Å"Marriage, n., (1) the state of being united to a person of the opposite sex as husband or wife in a consensual and contractual relationship recognized by law (2) the state of being united to a person of the same sex in a relationship like that of a traditional marriage lt;same-sex marriagegt;.† The change was not made until 2003. Marriage, as per society, is a special event in†¦show more content†¦Giving these rights to same-sex couples would not change the â€Å"church’ dynamics in any way nor would it make any change their faith or religious practices. All couples, whether heterosexual or same-sex, would still be free to make their own judgments about what marriage mean in their world. For example in Catholic churches if you are divorced and remarried then your second marriage may not be recognized by the church at all. The government and the church are separate entities and should remain that way. Church as a whole is still able to set their own policies on same-sex unions just as it always have. Some of the religion and/or churches that have given same-sex couples their blessings are Judaism Reformed, Unitarian Universalist and the Metropolitan Community Church. Family units as a whole have become very diverse in today’s society. Quite a few â€Å"straight† families today only have single parent homes however if a same-sex couples want to adopt we are told no. The structure of a family’s relationship is less important than the quality of family relationships. 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Years old female Free Essays

My learner is a 19 years old female, on her first placement as a first year nursing student. Permission was obtained from her, to use her experience in making this portfolio. Student nurse not her real name) NC (2008) The code ; Standards of conduct, performance and ethics for nurses and midwives, states that,’you must respect people’s right to confidentiality’, was a cadet nurse prior to this course. We will write a custom essay sample on Years old female or any similar topic only for you Order Now Student F was introduced to me as her associate mentor. I have welcomed, orientated her in the ward area as well as introduced her to the members of the staff. POLO packs and relevant materials was also provided for her earning needs. Student F seemed shy but enthusiastic and well motivated to learn. On her second week on he ward she have gained some knowledge and skills. But still feels that she is not yet confident and ready enough to do some procedures, as most of them are new to her. I have assessed student As learning style as a reflector type, who take more cautious approach and likes to think things through before commitment to anything.. Honey and Muffed, 1995) Based on the proficiency on her handbook, we have discussed her learning needs and wants to focus more on wound management for post pop patients. The NC requires practice teachers to support learning for several reasons one of which is to provide support and guidance to the student when learning new skills, applying new knowledge and competence to a new context of practice, and act as a resource to the student to facilitate learning and professional growth. NC,2008, p 36) NC Code of Professional Conduct (NC,2008) also states that nurses and midwives on the Professional register ; â€Å"were able to support students in critically reflecting their own experiences in order to enhance future learning. Identified Learning Outcome Contributes to the assessment and management of wound for post pop patients. Based on her proficiency book 2. 5. , Demonstrate evidence of a developing knowledge base, which underpins safe and effective nursing practice. She will demonstrate and develop her skills in the management of wound for post pop patients, rationale behind normal wound healing , signs and symptoms of wound infection. Standard to Support learning and assessment in practice (NC,2008), states that ,†nurses and midwives who intend to take the role of a mentor must have the ability to select, support and assess a range of learning opportunities in their area of practice for students, undertaking NC approved programs. Knowledge The student will be able to describe normal wound healing. Describe signs and symptoms of wound infection Accurate assessment of the patients wound and surrounding tissue for evaluation of the wound healing process and management regime. Skills The student will be able to demonstrate procedure in changing simple wound dressing for post pop patient. Demonstrate proper handwriting pre and post procedure. Pratt et states that hand hygiene is important, it is en of the four standard principles in the national guidelines for preventing infections in hospitals. Will be able to document properly to obtain a clear picture of the wound and the wound healing journey. Able to participate and be involve on patients daily assessment of wound and wound care and health teach inns Attitude Obtain consent prior to the procedure Student will maintain privacy and dignity whilst doing confidentiality. Dressing. Maintain To facilitate the learning process and to make learning as active and participative as possible, the learner can be encourage to demonstrate their understanding of concepts,knowledge,skills and attitudes within educational and clinical practice. (Burs and Pullman,carvings, 1 995 and Hughes 2007) Personalized learning, as suggested by Mitchell , et entails collaborative approach to learning combined with rigorous use of assessment information to set target for achievement, based on an understanding of a students current skills and capacity. Learnt Eng Opportunities Observation -? opportunity to observe staff performing proper wound dressing. Observational learning occurs when an individual learns meeting by observing another person doing it, it is learning by Leaflets/Posters – providing the student leaflets, handouts, pictures, available on the ward. Hunching (2009) emphasized that a visual learning style means , it is what can be seen that enables and enhances learning. Participation – participate in daily wound care and be involve in health teachings. Actively participating in the learning activity can greatly enhance a students capacity to retain knowledge and ideas. (Hunching,2009) Teaching and Learning Strategies Demonstration – showing the student proper dressing Of wound, using septic technique. A demonstration can be defined as a visualized explanation of facts, concepts and procedures. (Quinn,2000) † Demonstrating a psychosomatic skill is often regarded as the method whereby learners acquire knowledge of how to perform. ( Jarvis and Gibson, 1 997) Skills for practice – explaining to the student wound dressing whilst it is being done. Inquiry based learning – encourage the student to ask questions and be self- directed. Information given about resources which can help in the specific practice settings. Coaching – supporting and supervising student urine the actual practice of psychosomatic skills. The availability of learning resources in the ward such as access to the internet, literature from relevant journals, books and access to patient’s notes also helps the student to increase their understanding of patient’s needs. A designated area of study is also provided that allows the student and the mentor to discuss specific tasks and the students progress. Assessment Methods Observation of Practice -? observing student on performing wound care. The NC,(2008) requires most assessment of competence should be undertaken wrought direct observation in practice. Questioning Reflection – student will record/document her assessment of the patient. Tests moony of the staff – feedback from members of staff which are present and witnessed the actual procedure when performed by the student. How to cite Years old female, Papers

Manipulate People Confidential Information -Myassignmenthelp.Com

Question: Discuss About The Manipulate People Confidential Information? Answer: Introduction Internet of Things refers to a system of interrelated computing devices that are connected through the internet [1]. This is done by using sensors which enable the devices get stimulated by something in their environment or from another device. The device will then react by performing another action after the stimulus is detected or received. Literature A security breach is an incident that results in unauthorized access of data, applications, services, networks or devices by bypassing their underlying security mechanisms. This occurs when an application, individual or device accesses a confidential, private or unauthorized logical perimeter [2]. Therefore, a security breach is like digital trespassing. For Internet of Things a security breach can be on a sensor, the network as a whole or just a device. By attacking any part of the system, one can elicit actions that are different from what should happen. There are different types of attacks that one can launch on a system. The major attacks on IoT are: Denial of service where the network is made unable to perform its usual tasks by being flooded by spam requests, social engineering which involves manipulating people to give up confidential information, data and identity theft, man-in-the-middle attack where an attacker intercepts communication between two systems and botnets which are a group of systems that are combined for remotely taking control and distributing malware [3]. Business Case A pair of security researchers demonstrated at a Black hat hacker conference in 2015 how to hack a wirelessly connected sniper rifle from a company by the name TrackPoint. The device allowed attackers to exploit the vulnerabilities remotely or when connected to the network by logging into its network which had a default password. Once logged in, one had administrative access to the device. This could enable one to completely disable the device or even change its targets. Analysis The security breach in this case is due to the weak password set for the device. In this case a default password is used. As long as someone has that password or can guess the password and they are within the devices range they are able to control the device. To solve this issue, the company needs to create random default login details for one time use on each of the devices as they are manufactured. The credentials should then be changed by the user after they are deployed. This will make it difficult for one to guess the credentials and log into the devices API. Conclusion Security is an issue that should always be thought about since a system is never truly secure. It is always only a matter of time before a vulnerability is discovered. However, when creating or manufacturing a digital device, it is always good to test it to ensure it passes the basic and most common security tests References A. Meola, "What is the Internet of Things (IoT)?," 19 December 2016. [Online]. Available: https://www.businessinsider.com/what-is-the-internet-of-things-definition-2016-8?IR=T. [Accessed 1 February 2018]. Techpedia, "Security Breach," 2018. [Online]. Available: https://www.techopedia.com/definition/29060/security-breach. [Accessed 1 February 2018]. L. Toms, "5 Common Cyber Attacks in the IoT - Threat Alert on a Grand Scale," 29 April 2016. [Online]. Available: https://www.globalsign.com/en/blog/five-common-cyber-attacks-in-the-iot/. [Accessed 1 February 2018].

BA 488 first section Essay Example

BA 488 first section Essay Essential Questions BA 488 1) What is personal selling? Relationship based selling 2) Explain the difference between traditional transaction focused selling and trust- based relationship selling. transaction based ends after the sale 3) How does personal selling contribute to society, businesses, and customers? Strengthens relationships leading to increased sales and productivity 4) Briefly describe the five alternative approaches to personal selling. Which are more transaction based and which are more trust-based? Stimilus Response-scripted Mental States- Curiosity_sales Need satisfaction Problem Solving consultative 5) Briefly describe the three major phases of the trust-based sales process. Understanding customer value -creating and communicating value and delivering value CH2 1) Trust is a very complex concept. What five questions that are commonly asked by customers are answered when the salesperson is trusted? 2) Identify and describe the five characteristics of a salesperson that help that salesperson to earn a customers trust. How can a salesperson demonstrate each of the characteristics? . Expertise, compatibility, customer orientation, dependability and candor ) In order for salespeople to earn customers trust, they must be knowledgeable in several different areas. Identify and briefly describe the various types of knowledge a good salesperson should possess. Why is it important for salespeople to have a good knowledge base in each of these different areas? a. Industry, company, produ ct, service, price,market,competitor, tech 4) Assume you get a Job as a sales representative. How can you determine which sales practices are ethical and which are unethical? We will write a custom essay sample on BA 488 first section specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on BA 488 first section specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on BA 488 first section specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Company laws and guidelines 5) American society clearly defines some practices, such as deception, as unethical. Identify three practices that qualify as deception. a. Exagerating benefits, unfounded answers withholding information 6) Some sales practices are deemed so unethical by our society that engaging in them has legal consequences. Describe four things you as a salesperson should not do to avoid any legal problems for yourself and your company. a. Bribery, Product liability, negligence, basis of the bargain CH3 1) Briefly describe six ways that business markets differ from consumer markets. a. Trained purchasing professionals, ritualized, buying teams, chasing demand, larger ccounts, more buyer power, concentrated demand 2) Outline the steps of the business buying process. What does the buyer do in each step? What opportunities for involvement and/or influence does the seller have in each step? a. Recognition of b. Determining quality needed c. Quantity of item needed d. Qualification of potential sources e. Acquisition andAnalysis of proposals f. Evaluation of proposals and selection of suppliers Selection of order routine g. h. Performance feedback 3) Some salespeople find it useful to categorize buyers various needs. How can this be helpful toa salesperson? Describe five types of needs that buyers may possess. a. Functional Needs- Features and prupose desired b. Situational Needs- Ability to meet demands-timely-capacity c. Social Needs- Benefits of associations d. Psychological Needs- Assurance and strong appeal e. Knowledge needs-How something is made/upkept 4) Many business buyers use a compensatory multiattribute model to make buying decisions. When you, as a salesperson, think that your potential customer is using this type of model, what can you do to give your company the best chance of coming out on top (that is, of being chosen as the provider)? Ask what they hold in high regards 1) Satisfying buyers is extremely important in sales because satisfied buyers become repeat buyers. Identify and describe the two types of attributes that influence buyer satisfaction. Which have the greater influence on satisfaction? What can you as a salesperson do to ensure that your customers are satisfied? 2 ) Describe the three types of business buying decisions. Assuming you are the salesperson, how will your involvement in the purchasing process differ for each type? Straight Rebuy, electronic data interschange Low Modified Rebuy Moderate New Task High ) Your text describes four different communication styles based on the communicators degrees of assertiveness and responsiveness. Briefly describe each of these communication styles. How can you identify each of the styles? What should you do to communicate effectively with people exhibiting each of the styles? High Responsive Low Low Assertive Amiables-Relationship oriented, slow paced. Low R, Low A Analyticals-Task oriented, Slow Pased High R high A Expressives, Relationship oriented and fast paced Drivers Task oriented and fast paced buying center). What is a buying team? Describe the different roles of buying team embers. What are some of the things that you as a salesperson must do to effectively sell to a buying team? Initiators†find the need Influencers†Engineering Users†evaluate how it will affect their Job users serve as both AA DECIDERS-Make the call Purchasers†Negotiate terms Gatekeepers†le secretaries CH4 1) One of the most important, if not the most important thing for a salesperson to do is to ask the customer relevant, timely, and well crafted questions. Describe the different types of questions you could use as a salesperson and the purpose(s) that each type of question serve(s). . Open ended, Closed ended, Multiple choice, probing, evaluative, tactical, Reactive 2) There are so many different types of questions and objectives you may want to accomplish that it is helpful to organize questions into an easy to remember system. One system you could use is the SPIN system. Describe the steps of SPIN. What is your goal (as the salesperson) in each step? What characteristics should your question(s) possess in each step? Provide an example of a question that you would ask in each step. SPIN Situational Question- ascertain who the supplier is, purchase decisions Problem Questions- current problems with suppliers products etc Implication Questions- Help buyer reach decision†IE how does this affect profitability Need-payoff Questions- Solutions†would increased deliveries increased productivity? 3) ADAPT is another questioning system that you could use. Describe the steps of ADAPT and answer the same questions for ADAPT as you did above for SPIN. ADAPT logic based funneling system Assesment†open ended general assessments Discovery†Probe into assessment discoverys to uncover potential gaps Activation† Show the negatives of the problem from previous steps to pique interest Projection† Speculate as to what life would be like if problem would be solved Transiton, Segway †so having a supplier who is on time is important to you? If I can show you how we can be that would you be interested in purchasing.. 1. In order to successfully sell products, services, ideas, or yourself, you need to listen well. By the way, listening well will also help you to succeed in other aspects of your life, including being a student, an employee, a boss, a partner, a spouse, a parent. the list goes on and on! ) Although we seem to listen all the time, most of us dont listen well very often ecause listening effectively takes effort and dedication. Describe six things that you need to do while listening in order to listen ef fectively. Pay attention, Monitor Nonvervals, Paraphrase and repeat, make no assumptions ask clarifying questions. Encourage buyer to talk. Visualize. 2. Now lets think about what is going on in your brain as you listen. The SIER model breaks down active listening into four steps that must be carried out thoroughly and in the proper order to achieve active listening. thoroughly complete each step before moving on to the next. SIER Sensing- Actually listening Interpreting† summarizing key points and asking questions Evaluating†seeing if you agree Respondingparalinguistic 3. Weve all heard the phrase, A picture is worth a thousand words. Studies in cognitive psychology seem to support this statement. People remember pictures far better than they remember words. Identify some ways that you as a salesperson can leverage buyers bias towards remembering images to engage in more effective sales dialogue. Abstract words and phrases, be graphic, bursting with flavor, concrete descriptions 4. Much of our communication is nonverbal. What percentage of the meaning contained in communication is co nveyed through nonverbal behavior? How might a buyer express particular meanings through nonverbal behavior? You should know a couple of behaviors that are warning signs that the sales call is not going well, and a couple that indicate that the buyer is interested. ) How can you as a salesperson express positive messages through your own nonverbal cues? 50 percent, Facial expressions, eye movements, body language, posture and orientations, proxemics CH5 1. What is prospecting? Why is it important for salespeople to prospect? The finding of new customers 2. Strategic prospecting involves generating, qualifying, and prioritizing sales opportunities. Describe the characteristics that distinguish a suspect from a prospect. (Hint: the acronym MAD is useful for remembering these characteristics. ) Why is qualifying and prioritizing prospects important? 3. Describe the four main sources of prospects outlined in your book. What is a referral? Who could you ask for a referral? How could noncompeting salespeople be helpful to you in your prospecting? Where can you look within your own company to find new prospects? Which sources are likely to produce the most promising prospects? Cold canvasing†cold calls referrals introductions Networking†centers of influence, non-competing sales people Company Sources† records, advertising inquiries trade shows seminars Published sources†directories commercial lead lists 4. Describe the five elements of a strategic prospecting plan. Explain why each is important for effective prospecting. Allocating time Keep records Stay positive Evaluate Set Goals 5. What preliminary information should you gather before contacting a prospect? Where could you look for this information? Internet

Myths Involving the Greek God Hades

Myths Involving the Greek God Hades Hades, called Pluto by the Romans, was the god of the Greek underworld, the land of the dead in Greek and Roman mythology. While some modern-day religions deem the underworld as Hell and its ruler as the incarnation of evil, the Greeks and Romans saw the underworld as a place of darkness. Although hidden from the light of day and the living, Hades himself was not evil. He was, instead, the keeper of the laws of death. Key Takeaways: Hades Alternate Names: Zeus Katachthonions (Zeus of the Underworld), Epithets: Aà ¯des or Aà ¯doneus (The Unseen One, The Invisible), Plouton (the Wealth-Giver), Polydegmon (The Hospitable), Euboueus (Wise in Counsel) and Klymenos (the Renowned)  Culture/Country: Classical Greece and Roman EmpirePrimary Sources: Homer  Ã‚  Realms and Powers: The Underworld, ruler of the deadFamily: Son of Kronus and Rhea, brother of Zeus and Poseidon, husband of Persephone Origin Myth According to Greek mythology, Hades was one of the sons of the Titans Cronus and Rhea. Their other children included Zeus, Poseidon, Hestia, Demeter, and Hera. Upon hearing a prophecy that his children would depose him, Cronus swallowed all but Zeus. Zeus managed to force his father to disgorge his siblings, and the gods embarked on a war against the Titans. After winning the war, the three sons drew lots to determine which would rule over the Sky, Sea, and Underworld. Zeus became the ruler of the Sky, Poseidon of the Sea, and Hades of the Underworld. Zeus also maintained his role as King of the Gods. After receiving control of his realm, Hades withdrew, and living an isolated existence, had little to do with the world of the living humans or gods.   Appearance and Reputation Although rarely appearing in Greek art, when he does, Hades carries a scepter or key as a sign of his authority- the Romans illustrate him carrying a cornucopia. He often looks like an angry version of Zeus, and the Roman writer Seneca described him as having the look of Jove when he thunders. Sometimes he is illustrated wearing a crown with rays like the sun or wearing a bears head for a hat. He has a cap of darkness that he wears to become dark.   Hades has a number of epithets, because Greeks, in general, preferred not to speak directly of death, particularly concerning their family and friends. Among them are Polydegmon (also Polydektes or Polyxeinos), all meaning something like the receiver, the host of many or the hospitable one. The Romans adopted Hades for their mythology, calling him Pluto or Dis and his wife Proserpina. Role in Greek and Roman Mythology In Greek and Roman mythology, Hades is the ruler of dead, grim and mournful in his character, and severely just and unyielding in the performance of his duties. He is the jailer of the souls of the dead, keeping the gates of the netherworld closed and ensuring that dead mortals who entered his dark kingdom never escape. He only left the kingdom himself to abduct Persephone as his bride; and none of his fellow gods visited him except for Hermes, who ventured in when his duties demanded it.   He is a frightening but not a malevolent god, with few worshipers. A handful of temples and sacred sites are reported for him: there was a precinct and temple at Elis, which was open one day during the year and even then only open to the priest. One place associated with Hades is Pylos, the gate-place of the setting sun.   Realm While the underworld was the land of the dead, there are several stories including The Odyssey in which living men go to Hades and return safely. When souls were delivered to the underworld by the god Hermes, they were ferried across the River Styx by the boatman, Charon. Arriving at the gates of Hades, souls were greeted by Cerberus, the terrible three-headed dog, who would let souls enter the place of mists and darkness, but would keep them from returning to the land of the living. In some myths, the dead were judged to determine the quality of their lives. Those judged to be good people drank of the River Lethe so that they would forget all bad things, and spend eternity in the wonderful Elysian Fields. Those judged to be bad people were sentenced to eternity in Tartarus, a version of Hell. Hades, Persephone, and Demeter The major myth associated with Hades is how he obtained his wife, Persephone. The most detailed is recounted in the Homeric Hymn to Demeter. Persephone (or Kore) was the only daughter of Hades sister Demeter, the goddess of corn (wheat) and agriculture. One day, the maiden was gathering flowers with her friends, and a wonderful flower sprang from the ground on her path. When she reached down to pluck it, the earth opened up and Hades emerged and took her away in his golden chariot driven by swift deathless horses. Persephones cries were only heard by Hekate (goddess of ghosts and pathways) and Helios (god of the sun), but her mother grew anxious and went looking for her. Using two torches from the flames of Etna and fasting all the way, she searched fruitlessly for nine days, until she met Hekate. Hekate took her to see Helios, who told Demeter what had occurred. In grief, Demeter abandoned the company of gods and hid among mortals as an old woman.   Demeter remained absent from Olympus for a year, and during that time the world was infertile and famine-stricken. Zeus sent first the divine messenger Iris to instruct her to return, then each of the gods to offer her handsome gifts but she adamantly refused, saying she would never return to Olympus until she had seen her daughter with her own eyes. Zeus sent Hermes to talk to Hades, who agreed to let Persephone go, but he secretly fed her pomegranate seeds before she left, ensuring that she would remain bound to his realm forever. Demeter received her daughter and, forced to compromise with Hades, agreed that Persephone would remain one-third of the year as the consort of Hades and two thirds with her mother and the Olympian gods (latter accounts say the year was split evenly- the references are to the seasons of the year). As a result, Persephone is a dual-nature goddess, queen of the dead during the part of the year she resides with Hades and a goddess of fertility the rest of the time.   Other Myths There are a few other myths associated with Hades. As one of his labors for King Eurystheus, Heracles had to bring Hades watchdog Cerberus back from the Underworld. Heracles had divine help- probably from Athena. Since the dog was only being borrowed, Hades was sometimes portrayed as willing to lend Cerberus- so long as Heracles used no weapon to capture the fearsome beast. Elsewhere Hades was portrayed as injured or threatened by a club and bow-wielding Heracles. After seducing a young Helen of Troy, the hero Theseus decided to go with Perithous to take the wife of Hades- Persephone. Hades tricked the two mortals into taking seats of forgetfulness from which they could not get up until Heracles came to rescue them. Another from a late source reports that Hades abducted an ocean-nymph called Leuke to make her his mistress, but she died and he was so distressed that he caused the white poplar (Leuke) to grow in her memory in the Elysian Fields.   Sources Hard, Robin. The Routledge Handbook of Greek Mythology. London: Routledge, 2003. Print.Harrison, Jane E. Helios-Hades. The Classical Review 22.1 (1908): 12-16. Print.Miller, David L. Hades and Dionysos: The Poetry of Soul. Journal of the American Academy of Religion 46.3 (1978): 331-35. Print.Smith, William, and G.E. Marindon, eds. Dictionary of Greek and Roman Biography and Mythology. London: John Murray, 1904. Print.

The Principles of Corporate Social Responsibility Concept Assignment

The Principles of Corporate Social Responsibility Concept - Assignment Example Currently, it has become a focus for many companies due to its continuing commitment to help businesses contribute to economic development by being responsible to their respective stakeholders (Hancock, 2005, 12). The greater part of the CSR has helped manage or improve environmental and social impacts of the company. The increased use of CSR has encouraged the corporate sector to be more environmentally and socially responsible particularly at a time when the crisis has damaged consumer’s level of trust in the operations of the company. This coupled with the rise in transparency and social media has facilitated companies to begin taking CSR more seriously in order to help reduce their environmental impacts (Louche et al, 2010, 209). Corporate social responsibility has helped enterprises to contribute to the highly competitive social market economy and sustainable development. Responsible business conduct has helped many private sector operators to provide public services. For instance, they have provided employment opportunities, social amenities as well as sustainable, smart and inclusive growth (Mullerat & Brennan, 2011, 29).   CSR has facilitated engagement with both external and internal stakeholders thus enabling businesses to take advantage of societal fast-changing expectations as well as operating conditions. The enterprises have acted as drivers for the emergence of other markets and the development of real opportunities for growth. Companies normally commit responsible investment in various sectors of the economy to enhance the social welfare of their stakeholders. This results in economic growth thus improving the living standards of the stakeholders (Mullerat & Brennan, 2011, 89). Corporate social responsibility planning has come to the forefront for major companies’ future growth opportunities. Their increased investment in CSR initiatives, for instance, environmental initiative, has been very attractive in inducing economic stimulus of a country while at the same  time achieving solid CRS goals.

Kendy Oliver Article Example | Topics and Well Written Essays - 500 words

Kendy Oliver - Article Example nistrative assistant in any field can really be considered a jack-of-all-trades because the support they provide allows them to gain knowledge of all activities in their department. Oliver says that the students are her biggest source of motivation. I get to work with them pretty extensively in the Student Academic Support Center and since I work at a small school, we all get to know each other, she explains. She goes ahead to describe the students as wonderful and she loves having even a small part in their academic success. Her greatest wish is to get more involved in advising as time goes on. For Oliver, working in the education sector has always been a lifelong dream; earlier on, her ambitions were on teaching elementary schools, but later she changed her career path into business. Before coming to Rosemont, she was working at a proprietary school as a Financial Aid Counselor and fell in love with the education process there. Several things attracted Oliver to Rosemont College; first, it is a small school with a similar atmosphere to Chestnut Hill College, where she completed her undergraduate work. Second, she wanted to get out of proprietary education and focus on other traditional avenues of education. Once she arrived at Rosemont, she grew to enjoy the familial atmosphere and was very happy with her decision to work here. Oliver grew up in Norristown, PA, about 15 minutes from Rosemont. Norristown is a place with a lot of potential and charm, but also many problems, she states. She continues to explain her love for the town because of all of the wonderful memories she had there while growing up, but moving forward, she would like to get more involved in measures to make her town better, such as bringing business back into town and improving the public education system. She attended Chestnut Hill College and graduated in 2012 with Bachelors in Business Administration. She admits to loving the experiences she had at Chestnut Hill College, stating that the

Operational Management Analysis | British Airways

Operational Management Analysis | British Airways British Airways and British Airport Authority managing Heathrow Airport at London, which has four terminals , terminal1, terminal2,terminal3, and terminal 4 built a new terminal 5 in 260 hectare land, with sophisticated and advanced infrastructure designed to handle thirty-five million passengers per year which costed  £4.3 billion with 19 years of hard work involving totally 60,000 individuals. the construction finished its last phase in march 2008 after the 68 trails by 15000 volunteers the terminal 5 was ready for business on march 2008. Her majesty The Queen opened the terminal 5 on March 14th 2008, and was ready for business for passengers on 27th march 2008. But instead of grand opening the terminal 5 opening went as a disaster, resulting in cancellations of about 38 flights, and misplaced luggage, operational and technical problems. Why this happened? Why the opening day became a disaster? Why it has become as a night mare to passengers? The following data deals with what actually happened on the opening day and why British airways failed on the day of opening. MANAGING OPERATIONS: British airways Heathrow airport INTRODUCTION: British airways British Airways plc or BA is the UKs largest international airline in the world, based at Heathrow airport in London and serves about 95 million passengers a year using 441 airports in 86 countries using more than 1000 planes through its own operations and its alliance partners like TAT European airlines in France, Qantas in Australia, and USAir in United states. In last financial year to march 31, 2008 it carried about 33 million passenger worldwide and 805,000 tonnes of cargo, (www.bashares.com) and is considered as one of the worlds longest established airlines. Heathrow and Gatwick airports are the two main operating bases of British airways. It earned  £9 billion in revenue in the year 2008/2009; passenger traffic accounted for 87.1 percent and 7.5 percent came from cargo and 5.4 percent from other activities. Heathrow airport which is owned by BAA is 15 miles from central London and is the worlds busiest international travel hub and now operates terminals 1,2,3,4 and terminal 5. When we go back in to little history of this airport it was started officially in 1946 as an army surplus. In 1951 plan was developed to build terminals. In 1955 Heathrow terminal 2 was ready for business a d considered as Heathrows first rear terminal. In 1960 construction of terminal 2 took place and was expanded in 1970 and in 1969 terminal 1 was officially opened by queen, in 1976 Heathrow became supersonic being services operated by British airways and air France . In 1986 terminal 4 was opened by prince and princess of Wales which was worth of  £200 million. About  £1milloin a day was spent in developing infrastructure of Heathrow. On 20th November 2001 the government gave approval to build a 5th terminal (t5) after a longest public enquiry in British planning history. The company aimed to move all its operations to terminal 5. Over the past few years terminal 5 is the largest building project in Europe costing  £4.3 billion to BAA. It was a big challenge to construct such a immense size building. it has a capacity to serve around 30 million passengers per year. The main terminal building has 1,100 piles. There are 5 tunnels serving terminal 5 with a length of 14km. The building has 96 checks in kiosks, a high glass cascade of 40 metre, and the terminal 5 lounge has a space for 2,500 passengers, and has 4,000 car parking spaces. This terminal will be used only by British airways .it took six years to finish the project, within time and within the budget. INTRODUCTION TO THE PROBLEM: British airways opened the terminal 5 for business on 27 march 2008, by her majesty the Queen describing it as a 21st century gateway to Britain. The opening ceremony was attended by hundreds of airport authorities and workers. The BAA and airline British airways who built the terminal for many years forecasted that new facility would give a fresh start for Heathrow and millions of premium passengers. But the Heathrows new  £4.3billion terminal 5 suffered a disastrous opening resulting cancellation of flights, long queues and delays in luggage system. British airways was forced to cancel 34 domestic flights, one problem was followed by other problem on the day. There was a problem to the staff in finding the car park. Then a technical problem has arisen which resulted in some flights departing without luggage on aboard. The first flight of the day coming from Hong Kong arrived eight minutes early and passengers off the building got their luggage quickly. But very soon the baggage reclaim system failed leading the passengers to wait more than two hours to collect their baggage. By lunch time due to continuous problems the British airways cancelled 20 flights in the beginning and later to 34 flights. One of the terminal 5s departure lounge the luggage belt failed. The road signs were not clear outside the terminal. A delay occurred in security screening of staff. The computers did not recognise the baggage handlers IDs and the handling system failed to log on because of these three flights took off without luggage. Live examples: taken from media resources Sir George martin a famous producer of the work Beatles was one among them said he was first impressed to see terminal5 but it led him to wait many hours and the flight has been cancelled. Mr Matt Duffy who was coming from Glasgow to terminal 5 was struck in the flight for more than one hour. Mr kerb a wheel chair user couldnt get in to the building without getting up a step, and he added its totally unbelievable. These are few examples of the chaos caused by British airways in terminal 5 on its opening day. Relationship with operational management: On the operational side there are many errors like little system testing, mechanical failures, technical errors. On the management side there was poor communication, a refusal to listen to the experts and staff, arrogance, complacency, poor training of staff with the new systems. What went wrong on the day: Logistics and planning: On the opening day staff arrived to work couldnt find the car parking, the signs to car parking was unclear, it took long time for the staff to park their car, because of this reason staff arrived very late to work, staff were almost two hours late to work. Even when the staff entered the terminal 5 building there were no clear signs to navigate within the building , union representatives told the workers didint understand where to go,some of the staff couldnt enter through security gates. Because of the communication problem staff couldnt navigate within the building , they were given no telephone numbers to contact. The luggage handlers couldnt get in to the terminal because of improper training and less knowledge on the building. They were just shown the whole building which cant be remembered because of its massive size and therefore arrived late to work. Technical and human errors: The computer system in the terminal didnt recognise the staff IDs, so that staff couldnt log in to the systems. This resulted in making only two desks working instead of 28 desks present. Even when the staff logged the systems displayed error messages showing access denied to logon to do their actual work. About 17 terminal lifts jammed and failed, because of this passengers faced difficulty in getting in to the stairs of difficulty and disabled customers could not enter in to the building. The transit system broke down hence failed to move passengers from main terminal to satellite terminal, which led to cancellations of flights. Doors which should be kept open were locked so that staff and passengers couldnt be able to navigate in to the building. The electronic screens, walkways, escalators, and carousels were failed. Due to technical errors they failed to work and staff couldnt log in to systems and there was no information displayed on the screens. The baggage handling system failed to work after first flight arrived resulted in baggage misplace. Staff due to lack of training overloaded the belt and it stopped working, because of this reason some flights even left without any luggage. Low morale and good will: from the sources it is come to know that most of the staff didnt turn up for training. Because of this reason the baggage handlers and ground staff were unhelpful when the problem occurred. There was not enough staff working on the day to volunteer. BA didnt recruit an extra staff and just asked the present staff to help on their day offs and without paying them. Lack of communication and crisis management: there was no proper communication from the BA to passengers this led most of passengers feel frustrated. There were no announcements and no information was seen on monitors and websites. On the very first day by 5:30am about 200 passengers were queued up for information about cancellations. There were about 26 operational desks on that day but only 2desks were seen working. Results: As a result within in five days about 250 flights have been cancelled and still there is a backlog of 15000 bags, the bags were sent to USA and Paris to identify the original owners of the baggage. It disrupted the travel plans of thousands of passengers and British airways were unable to find any hotel rooms to passengers.Even though the hotel rooms were found they gave compensation of only  £100 where the hotel rooms costs  £200, an extra burden to passengers. About tens of thousands of customers vowed they will never use the airline again, as they faced many difficulties like standing in queues for about two hours for information, the luggage has been misplaced, and no help was available. The opening of terminal 5 is considered as a most embarrassment for British Airways and British Airport Authority. Because of this chaos the shares of British Airways felt down by 3% which accounts for about  £9million of the income and lost its reputation. Discussion of relevant operational theory: Any success of organisation depends up on people and their perception of success or failure, and staff willingness to anticipate to the vision of organisation as defined by management. In the same way the failure of an organisation depends up on poor integration of different parts of change for example the implementation is poorly executed even though the build and develop phase goes well. High complex technology infrastructure becomes inaccessible to those who use it regularly. And the management has to recognise that the success criteria should be broader than bottom line considerations: The business driver is not only the share holder value but the staff working and customer satisfaction. Organisations should be socially beneficial behaviour and mission and vision should include social responsibility and sustainability as their parts. The management has to focus on the state of art infrastructure that is introduced in the large projects. Now a days the managers are more focused on multi disciplinary projects to re engineer business which provides competitive advantage. Rather than spending more time on traditional line management responsibilities the managers are spending time on project work. New projects tend to be exciting in first few years of the project life cycle. But some important project personals often show interest on the finishing stages of project. the operational management should be the key driving force of the project from the beginning, but go live phase of the project is in danger as it didnt receive attention. The terminal5 in a successful project delivered on time and in the budget allocated .the architectural design won awards. It is believed that customers will get great service and satisfaction from terminal 5 when compared to terminal4 and 3. Here the operations management followed properly go live phase in project life cycle as a planned construction programme for six years, it included 400,000 hours of man power and software engineering to built conveyors for 17 kms., 66 trails has been made by 15,000 volunteers, staff were given a training and support of six months, before opening the terminal the baggage system was fully loaded and tested for about twenty times. Even though all these attempts were made the opening of terminal5 went as a disaster to customers and public. Sources taken from media showed that there were long queues in terminals, about 15000 baggage went missing, about 500 flights has bee cancelled in fist two weeks of its opening. There was big problem in sorting out the luggage to its actual owners , this luggage was sent to USA and Milan for sorting out. Even the insurance company didnt compensate the lost luggage saying this is a known risk. The management in companies should be fully aware of the prominence of the operational planning. And should be well prepared for go live phase of the project. In Heathrow terminal 5 the transport select committee was advised by chief executive officer of British airways that the building programme was not finished completely and this made to compromised the testing many time before opening. It was not that about 28 lifts are not working on the opening day, and there were discussions whether to delay the opening schedule of terminal 5, but it was neglected as the officials thought the potential risk will be low. Later the Chief Executive Officer admitted it was their fault to compromise on testing before opening. Application of TQM: According to Joel E. Ross and Susan Perry (1999) was cited in his book about the TQM is total quality management is the set of management processes and systems that create delighted customers through empowered employees leading to higher revenue and lower cost The main principals are customer satisfaction, employee involvement, and continuous improvement in performance. Customer satisfaction: the customer satisfaction factor has been lost on the opening day of terminal 5, where customers have to wait in long queues, loss of baggage, flights cancellations, and British Airways couldnt find the hotel rooms to customers. Employee involvement: employee involvement plays a crucial role in success of any organisation. On the day of terminal5 opening, staff arrived about two hours late to work and the baggage handlers were unable to through the building as there were no clear signs. Even the staff working on the ground didnt help them in any way. There were no announcements about the cancellations. Staff felt they were not responsible for the chaos going on. There was no one to volunteer the situation. Continuous improvement in performance: the testing has been compromised by the British Airport Authorities. Staffs were not trained properly, only six months of training was given. There was no improvement in the training statistics. The luggage handling systems were checked about twenty times before opening but on the day of opening it failed to work. Critical approach: Terminal 5 is a complex building with advanced infrastructure which was built with a goal of improving customer experience and to prove Heathrow airport as world class airport. To achieve this a smooth opening was required but unfortunately the opening was disaster and terminal 5 stood in all headlines of media and was a hot topic in the whole world. The problem was caused by combination operational and technical failures. But there are some issues regarding risk management whether they performed rehearsals or not, of so why they couldnt identify the problems before opening day. They would have hired some extra staff for the beginning days of the terminal. They would have tested it several times before opening it. If they would have tested they would have found all possible failures and would have rectified it before opening. If they would have done so we would have seen a good risk management system in operational management. According to media sources the airport staff was unable t o give answers to difficult questions. When the issue raised the British airways would have focussed a heavy spokesman so that the customer and the whole world have felt the British airways took the issue seriously. British airways would have given free food and hotel rooms when the issue happened so that they would have managed the long-term damage of company with minor compensation. Teething problems may be difficult to avoid for any major projects, but one of the oldest rule in business is anything can go wrong, will go wrong and the second oldest rule is the judgement is passed on recovery but not the mistake, and the third rule is when something goes wrong in an organisation the best thing is to admit it. In terminal5 there was no one with strong leadership skills, people with knowledge, and authority to sort it out ad it didnt go according to the script. It is not excusable for staff for not being able to find car parking and not for being able to get through security, and not for being able to login in to the systems to start their work, they would have gone a series of complete training, testing and rehearsals there is no excuse for the BA and BAA for saying the baggage system failed to work as they tested it only with few bags and assumed that it would work properly with 40,000 baggage, and tested escalators when it was empty but not when it is loaded. CHANGES TO IMPROVE THE QUALITY OR CUSTOMER SERVICE: The construction of Heathrow terminal 5 was very successful project as it was finished on time and in the budget given. But on the opening day it encountered technical problems and operational problems it would have been prevented it BA and BAA would have been followed some simple steps: There should have been clear signs outside the terminal 5 for car parking, as it is known from the problem that staff couldnt find the space for car parking they were about two hours late to work, so if correct signs and signals were given the staff would have arrived to work on time. There should be clear signs in the building, as the terminal5 is massive in its size with advanced infrastructure, they should have been provided with clear signs to navigate within the building, as we came to know from the problem that staff and luggage handlers couldnt find their designated places, they couldnt navigate within the building. The staff would have been trained several times before the opening day. Because on the opening day staff were unclear about using the new resource management system. When the disaster took place staff looked unhelpful, as they didnt understand what was really happening, they couldnt even answer to the customer standing in queues about the faults occurred. The management would have asked staff to arrive a bit early to work to encounter potential delays in entering in to the building which they never entered before. British Airport Authority and British Airways would have recruited some additional staff to volunteer the work on the opening day. The baggage handlers were not given enough training to handle the new unfamiliar highly sophisticated luggage handling system, they would have given some extra training . That new baggage system looked to have no backup system to recover when technical defaults occurs. And the staff keep on loading it even though it stopped working which resulted in sever delays in reclaiming back the luggage. It was seen there were no announcements made and system stopped working, and the system couldnt recognise staff ids. This is lack of testing done before opening. BA and BAA agreed it compromised on testing phase, if it would have been done several times before opening they would have avoided this disaster. WHAT BA AND BAA DONE TO IMPROVE: At London Heathrow terminal 5 after a one year of its opening day everything looks to be flowing smoothly, with more than 90 percent of flights departing and arriving punctually. And more than 16 million customers have now used the terminal 5 facilities properly. New high tech equipment has been installed in security gates which make customers to pass through them quickly and pleasantly. This reduced the waiting time near the security gates. A new system has been developed where passengers do not have to unpack their laptops as trays are available automatically and passengers dont have to take shoes and belt as the security scanning system is very sophisticated. The distance to the passenger gate is reduced to five minutes by walk and 45 seconds using unmanned shuttle. This reduced the time lapse between the entry and passenger gates. The baggage performance was increased significally, the baggage is arriving the carousal before the passenger arrives saving time of passengers for reclaiming baggage. And when there is a connecting flight between destinations the luggage transfer will be done automatically, and luggage arrive quickly than passenger comes out. BA has now more than 90 percent of flights arriving and departure on time. Hence keeping the chaos in mind the BA and BAA is following punctuality in departure and arriving times of the flight. Staffs has given more training and daily regular meetings to make them familiar with the infrastructure. So that the BA and BAA want to give its customers the best service. The building is designed in a way that BAA works closely and naturally with BA making them to interact and meet more often in contingency mode. So the two managements are under one roof now. BA and BAA are using customer feedback to improve the quality and got positive feedback from most of the passengers. Hence it used these feedbacks to improve its quality service to its customers. When compared to other airports and other Heathrow terminals the time taken to check in and drop baggage has been greatly reduced. This saves passengers time and increase the time for shopping and spending. British Airport Authority reduced the time of waiting at security search in terminal 5 with queue less than 5 minutes. BA moved all its staff and flights in to terminal 5, and made signals promising. Now it uses powerful satellite signalling system to manage air traffic of flights and another satellite is under construction which is due to finish by 2011. After the management accepted its faults that it compromise in testing they applied many principles of management and rectified the whole mistakes and now terminal 5 is working properly, with 4000 car parking space, including car finders and help desk to find out lost cars, it has now its own railway station with six platforms connecting London underground and Heathrow express and lifts are working excellently handling 50 persons in one go all together, it has now automated kiosks where a passenger can cjesk in automatically and select seats and 140 desk are available for check in, and it has highly sophisticated single terminal baggage handling system whic is the best in Europe, and has major brands like Harrods, Hughes and Hughes, Links, Mapin, Paul smiths, Smythson, Cafe Nero, Starbucks, Gordon Ramsey, Giraffe, and Wagamama for customer service. Hence the Heathrow Terminal 5 is definitely a successful project.

Gaining Insight in A Separate Peace :: Separate Peace Essays

Gaining Insight in A Separate Peace  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     A person often gains new insight as a result of a specific incident that he or she experiences.   This point is clearly demonstrated in the novel A Separate Peace by John Knowles.   Gene learns the profound meaning of friendship when he pushes Phineas out of the tree.   When he learns that Phineas has this unconditional love for him, he becomes very guilty for what he has done.   The author foreshadows many events from the beginning of the book.   When Gene pushes Phineas out of the tree in a burst of jealous rage, he gains this profound meaning of friendship.   Even after the incident, Phineas doesn’t blame Gene for pushing him out of the tree.   Instead, Phineas chooses to believe that a gust of wind had jostled the branch causing his fall.   This is the story that he tells people and he believes himself.   When other students get suspicious of what really happened, they hold a mock trial in attempts to find the truth.   Phineas continues to lie for his friend and conjures an elaborate story to clear Gene’s name.   This evidently shows that Phineas would much rather lie to others and to himself, to protect the good name of Gene.     When Gene sees that Phineas would much rather lie for him, than to believe it himself, he becomes extremely guilty for his actions.   A moment, which occurred during those few seconds, has now caused him to see the pain he has inflicted on Phineas and how much Phineas really cares for him.   This guilt continues to come out during novel until Phineas’ foreshadowed death. Gene’s guilt is extremely evident when Phineas breaks his leg a second time.   As he sits in the infirmary with Phineas, all he could say was sorry.   There was nothing more that he could do.   From the beginning of the novel, we learn of a death and not until the final chapters of the book do we learn that this death is Phineas’.

Rammed Earth Essay

Despite Rammed Earths extensive use throughout history, its use is still not so popular within the UK. Reason for this is largely due to architects/ Builders not knowing enough about the material and sticking to the familiar concrete, timber and brick ways that they know, rammed earth can often also be perceived as having cruder finishing and not in keeping with the clean-sharp lined finished which are so often preferred in today’s architecture- Though with the appropriate shuttering clean finishes can be achieved. Building with rammed earth is considered to carry greater risk and uncertainty, the material is yes, more suited to arid climates, but even in arid climates modern method of construction using rammed earth are being continually tried and tested e. g. in Australia. Rammed earth is a perfectly viable and good material to be used within the UK – there is a need to get past the reluctance to use and experiment with it more here – the climate presents a challenge which can be won in innovative ways. [pic] The Use of Rammed Earth within the UK

Synthesis Paper Developing Cultural Self Awareness

Synthesis Paper Shakeria Draper Louisiana Tech University Synthesis Paper CACREP Standard: Section II, 2.e. addresses counselors’ role in developing cultural self-awareness promoting cultural social justice, advocacy and conflict resolution, and other culturally supported behaviors that promote optimal wellness and growth of the human spirit, mind, and body. Previously, counseling was viewed as a â€Å"whites only† form of treatment with most research done on white or European descendants. Non-European descendants failed to believe counseling would benefit them or it was frown upon by their culture and communities. Counseling was viewed as ineffective for those of non-dominate culture. Culturally†¦show more content†¦Counselors who are unaware of diverse cultural viewpoints are more than likely to do intentional or unintentional damage when working within communities opposite of their own and with those whose cultures and worldviews differ from theirs. If a counselor is unaware of their own cultural identity, biases, and stereotypes, how then will they know if they are unintentionally causing harm to their clients or build rapport? Cultural self-awareness is relevant because counselors need to know their cultural identity and what they must offer their clients in a therapeutic relationship and to help clients become aware their cultural identities. CACREP Standard: Section II, 2.c addresses theories of multicultural counseling, identity development, and social justice. The systems theory or approach in multicultural counseling involves including the systems in which the client is a part of such as the client’s family system, communal system, and any environmental elements that influence and affect the client into the counseling framework. By including these systems, a counselor can gain insight on the client’s culture, worldviews, values, beliefs, and perspectives in a holistic manner. 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